Majority of Marketers Understand the Value of Marketing Performance Measurement but Characterize Their Efforts as Average or Below
May 24, 2017 — Mountain View, CA — Brand Innovators and Origami Logic today released a report, “Mastering Marketing Measurement: Why Brand Marketers Want to Accomplish More With Their Performance Data,” based on a survey of more than 250 digital marketers at leading brands across a diverse set of industries. The report highlights that while most marketers understand the value of effectively implementing marketing performance measurement (MPM) practices, 72 percent of them characterized their organization’s efforts as average or below, uncovering a significant measurement gap. In addition, the report found that many marketers are still experiencing significant challenges when it comes to implementing marketing performance management, the best practice of aggregating and analyzing marketing performance data across various channels (advertising, social, video, etc.).
Marketers across the board realize the value of effectively managing their MPM efforts. The majority (63 percent) of all respondents noted that the adoption of effective MPM practices would increase their focus on measuring ROI, and 62 percent thought that it would improve their organization’s desire to optimize campaigns faster.
But when asked to assess the MPM efforts of their organization by selecting one of four levels, only five percent considered their organization an “Innovator – having a long history of innovation and ahead of competitors,” and 19 percent thought their organization was a “Leader – doing a better job than average.” Meanwhile, the majority of respondents (24 percent and 48 percent respectively) considered their organization’s efforts “Basic – doing the bare minimum,” or simply “On Par – could be doing more but about average.”
Broken down by industry:
- Leaders were centered in the Technology and Automobile sectors, with 40 percent of the respondents in each sector considering their organizations Leaders.
- Retail led the pack (68 percent) of industries with a disproportionate representation of On Par respondents, followed by Personal and Household Goods (61 percent) and Health Care (60 percent).
“The survey clearly demonstrates that brand marketers realize the importance of Marketing Performance Management,” said Marc Sternberg, co-founder of Brand Innovators. “It also shows that while many organizations have room for improvement, they are aware of the challenges they must address to take their marketing goals to the next level.”
The survey also found that marketers face a core set of challenges inhibiting their ability to adopt marketing performance measurement. In particular, 52 percent of the respondents cited the complexity of managing the necessary infrastructure as being extremely or very inhibiting, 49 percent noted the same for integrating data from different activities, and internal resource alignment was indicated by 47 percent.
“The results of the survey are consistent with what we hear when we talk with many of the world’s leading advertisers,” said Steven Wastie, CMO of Origami Logic. “Bringing together marketing performance data from various channels is not easy, and many organizations are struggling with it. However, most marketers realize there is a payoff if they do it well, so we are seeing increasing emphasis being placed on marketing performance measurement.”
Additional findings highlighted in the report include:
- The overwhelming majority, 80 percent, of respondents indicated that their organization will increase their focus on marketing performance measurement in 2017.
- More than half of respondents (52 percent) use a combination of internal and external resources to manage their marketing performance data, while 40 percent use only internal resources. The reliance of external resources increases with the sophistication of the organization — 38 percent of Basic organizations use a combination of internal and external resources, while 69 percent of Innovators use a combination.
- More sophisticated organizations place a higher priority on most marketing performance initiatives than less sophisticated organizations, but the disparity in priority of certain efforts is particularly striking. For example, 49 percent of Basic organizations place a priority on tracking media spend, while 100 percent of Innovators do. And, 51 percent of Basic organizations place a priority of understanding the ROI of media spend, compared to 100 percent of Innovators.
For an in-depth look at the complete survey findings, please download the free report here.
A total of 252 digital marketers at leading brands across a variety of industries completed the 2017 online survey conducted by Brand Innovators, in conjunction with Origami Logic. Of the respondents, 15 percent were senior level (SVP level or above), 58 percent were VP/director/manager level, and 27 percent were other, with the vast majority (77 percent) focused on marketing as their key area of responsibility. Industries represented by respondents included: financial services, retail, food and beverage, technology, media and entertainment, personal and household goods, travel and leisure, healthcare, and automotive.
About Brand Innovators
Founded in 2011, Brand Innovators is the largest professional organization of brand marketers with a community of over 15,000 marketing professionals from Fortune 500 and other leading brands. In 2017, Brand Innovators will produce over 80 events in 20 cities across the U.S. and Europe. We provide brand marketers with continuing digital education and intimate peer-to-peer networking opportunities; oftentimes hosted by leading brands which provide event spaces and bring their unique perspective by participating in the day’s content. The Brand Innovators Advisory Board includes some of the most innovative brand marketers and “change agents” in the marketing and media industries. Events are underwritten by more than 100 “best-of-breed” growth stage and established digital media and advertising technology companies from Bitly and Outbrain to AOL and Google. For more information, please visit www.brand-innovators.com.
About Origami Logic
Origami Logic is a marketing analytics company that helps teams master marketing performance by letting them see what’s working and what’s not – in a way that makes sense to them – so they can optimize their efforts. Thousands of marketers and global brands, including P&G, HP, Intel, JCPenney and Kellogg’s, trust Origami Logic to help them unify and refine their vast array of marketing data, across every channel and platform, so they can search and organize it in real time to get a better understanding of their marketing efforts and improve their overall impact. Origami Logic is funded by top-tier investors Accel Partners, DAG Ventures, Icon Ventures and Next World Capital. Please visit www.origamilogic.com and follow us on Twitter @OrigamiLogic.
SparkPR for Brand Innovators
Jay Kolbe, 646-499-1059
Connexa Communications for Origami Logic
Erica Camilo, 610-639-5644